Newsbite2: Service Design in Information Technology

(From a WPX press release)

Global Service Jam initiators WorkPlayExperience presented jamming techniques at Informatik 2011, the computer industry's "class reunion" in Berlin.

The workshop "Experience Innovation through Jamming" allowed delegates to experience firsthand the energy and focus of the Jam format.

The session also included the first public presentation of academic research on the Global Service Jam by Michael Römer, Stefan Thallmaier and Hagen Habicht of the Center for Leading Innovation & Cooperation (CLIC), Leipzig Graduate School of Management (HHL).

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